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RETURNS

Items can be returned within 30 days after the date of a purchase either for a full refund of an original purchase of an item or an exchange for a product of an equal value. Items returned after 30 days from the date of an original receipt are not eligible for a refund/ exchange. Shipping and handling costs are not included into the refund amounts.

Only the items unused items in the original unopened package are eligible for return.

All returns must include the original receipt or a proof of purchase.

REFUNDS

We will notify you when we receive your returned item. Please allow 2-4 business days as we inspect returned item and make a decision whether or not an item is eligible for a full refund/replacement.

Upon approval you refund will be issued and reimbursed to the original method of payment. Refunds and exchanges do not include packaging or shipping costs.

GIFT PURCHASES

When a turned item was purchased by a 3rd party and processed as a “gift” at a checkout and shipped to your address, we will issue you a gift certificate in the amount of the original purchase price of this item after you return is processed.

Gift purchases that were  shipped to buyer’s address directly will be issued a refund in buyer’s name and shipped  to the buyer’s mailing address on file.
 

SHIPPING

All return items must be shipped to our address below along with an original receipt or a proof of purchase:

14701 Smokey Citrine street, Delray Beach, FL 33446
 

PACKAGING AND SHIPPING COSTS

Our customers are responsible for paying all shipping and packaging costs for the returned items. We will deduct shipping and handling costs from the amount or your refund. The delivery time of your return items may vary as they are shipped from different warehouses locations.

We are not responsible for lost/stolen items. For shipments values of over $50 we recommend choosing  a tracking/certified shipping method or to purchase a shipping insurance.